If you forgot your password, you can get a new one immediately using the Forgot Password page. If you run into any issues, our super-friendly 24/7 support staff will help you in real-time via chat - the icon at the bottom left of this page will open it - or via email at support@dazard.com.
Dazard Casino adheres to the highest standards of fair gaming. Our players get to enjoy slots and games only from the best fair and responsible gaming providers. Additionally, all games have the necessary Random Number Generation certificates.
Yes, all players can practice or play their favourite games without the risk of losing real money. Just click “Play for Fun” to load the game in the demo play mode.
If the game freezes while you are playing, your latest game round may remain unfinished. However, in such cases, it is usually played on the server, and any winnings, if applicable, are automatically added to your balance.
First, please check your Flash and Java software versions. To start any of the games, players must have the latest version of Java and Flash installed on their devices. Second, check your Internet connection, because you might have lost it. Third, please clear your browser cache and cookies, restart the browser and try again. In case it still does not work, contact our Support Service Team. We will find a solution to any of such problems!
We use the best and most innovative technologies, including 128-bit Secure Socket Layer encryption and PGP protocol, to ensure safe and secure data transfer.
To upload the required documents, go to your personal profile and click on the ‘Documents’ tab. Please, keep in mind, that the file size should not exceed 2MB. Accepted file formats are pdf, gif, jpeg, jpg, bmp, png, and tif. Once the documents are uploaded, please wait until we check them and verify your account. You can learn about the status of your documents by clicking on the ‘Documents’ tab like you did before.
Sure. You can either self-exclude yourself for a specified period of time in your personal profile or let our Support Service Team close your account with the possibility to reopen it later. Just contact them directly through Live Chat or send an email to support@dazard.com. They work 24/7 and will sort everything out as fast as possible.
